Michel van Agtmaal, is the Founder of Amsterdam-based Open Source Support Desk, providing expert support services for Joomla and WordPress.
"Professional support for open source solutions is frequently the missing link for its successful utilization", Michel explains. "With Open Source Support Desk we bridge this gap and offer a solution that allow individual and corporate users to run a business critical web site using an Open Source CMS like Joomla or WordPress, knowing that they have guaranteed support whenever needed."
Open Source Support Desk works for a list of international companies that are registered on the stock exchange, small to medium-sized businesses and starters.
With over 5 years experience in online support services for web based open source software, Open Source Support Desk is the helpdesk of choice for the global Joomla community.
Michel works closely with Extension Developers to help them doing what they do best: develop leading Components, Modules, Plugins and Templates for Joomla and WordPress.There is a growing number of leading Extension Developers with an Official Partner Status, who have set up paid support services for their clients and members through Open Source Support Desk.
With a corporate headoffice based near Amsterdam, The Netherlands, and an expert support staff based in Asia and the United States, Michel's company created and supported countless Joomla and WordPress web sites in more then 14 languages.
Michel's firm has been a Founding Sponsor for CMS Expo, starting in 2008 at the CMS Expo Chicago, Denver 2008, and once again at Chicago in 2009.
At the 2010 CMS Expo in Chicago, Michel presented "Great, But What About Support?"